Setup in 1989, Elton & Sons is a licensed Customs Brokers in Cochin with thorough expertise in Customs clearance, cargo handling, and logistics. Headquartered in Cochin, Kerala, the Queen of the Arabian Sea, we have a network of offices in South India, and a reliable team of experienced staff to ensure that your cargo gets the care it deserves till it reaches its destination.
Our constant endeavor being to formulate a trusting relationship with our customer, we ensure our client is well informed and aware of where their shipment is, advising them on all potential situations so that they can take an informed and better decision at all key points; whether it be - import/export licensing, classification, processing application of various schemes for payment of optimum duty, information of various Government incentive schemes, valuation procedures for transaction between related companies, delays in transportation, advisory service on routing or cost-effective freight rates.
An informed customer is a satisfied customer. This, we find, is the key to success in customs brokerage.
The very basis of our client satisfaction is our understanding of each client, their product specification and policies applicable. These are then continuously revised to suit the changes in product profile and policy. We regularly update and advice our clients on potential liability issues followed by 'documentation' for total Government compliance. To put it short we adapt our style of working to suit our clients' needs.
As a matter of policy and professional commitment, we restrict ourselves to the established carriers, in order to provide consistent levels of service and security and ensure the presence of sufficient equipment at all locations to meet the requirements of our customers.
Our service does not end with your shipment nor does it begin with your import landing at the port. We take a pro-active step in following the shipment from the loading point itself provided the details are given to us in advance. Similarly, Post Shipment, we advice you on drawbacks, refunds, concluding procedures for endues and export obligation, attending to show cause and demand notices, assisting in adjudication, appeal procedures and cargo tracking.